A business impact analysis (BIA) will identify the business’s most crucial systems and processes and the effect an outage would have on the business. The greater the potential impact, the more money a company should spend to restore a system or process quickly. Practice crisis communication with employees, customers and the outside world. Practice a contingency plan that includes a succession plan for your CEO, and train backup employees to perform emergency tasks. Practice crisis meeting places and crisis communication plans for top executives. Test your continuity plan regularly to reveal and accommodate changes.”]